This whole thing has been a shit show. I remember first hearing about fiber for the city years ago through City Utilities. SpringNet was also involved too, then Century Link, then Quantum, then Lumen, and now Brightspeed.

I sat for over a year after my neighborhood got fiber before I could set up an install appointment, which I got in March of this year. Then that got canceled out of no where and they told me I couldn't schedule an install. This August I was again able to schedule an appointment, which again was canceled the week before because they wanted to charge me $3600 to run the line to my house.

I have given up on getting fiber and to honest I wouldn't even know who to talk to in order to get it. No one seems to know anything and the city has done a poor job of communicating these changes to the public.