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houseofwarwick t1_is6m3w0 wrote

Hey everyone- popping up from hibernation for this. https://q.brightspeed.com is the entry point to qualify and buy. We are working on something better and the transition from Lumen systems is getting smoother. I’ll try to get permission to talk more here and be back soon.

Old Quantum Fiber pages don’t work for Springfield any more and are not connected to Brightspeed systems for availability.

Social media disclaimer: I work for Brightspeed but these social media posts are my own.

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KTfl1 OP t1_is6mi4p wrote

Welcome back! Thanks

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houseofwarwick t1_is6mxbj wrote

Thanks for posting! I can talk about my experience with the company- it’s been amazing! We were built from scratch to deliver internet to people and the employees are really engaged. If I cad to sum it up in one sentence: I hear the word “yes” more often than before and “customers first” means something more.

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malevolentk t1_is7xqhq wrote

Any idea why I constantly have to reset my router to stream?

My internet also randomly drops - which is annoying af

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Wyldfire2112 t1_is8ji7b wrote

Just FYI, I was poking around the brightspeed website after seeing the news and the availability lookup site, shop.brightpseed.com is screwy, saying it can't find my address. The "q." version of the service lookup site works like a charm, though.

It's just a shame they won't have my zone until the end of March. We've had the lines run for a couple months now, but I guess the changeover has really put the brakes on everything.

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demonspork t1_isadvtx wrote

I hope that brightspeed fixes quantum's shortfalls in the IPv6 space. Lumen built out the new quantum fiber infrastructure using a transitional technology called 6RD instead of native IPv6 implementation. it performs poorly and is disabled by default, likely because of this poor performance. I switched from Mediacom which has full native IPv6 capabilities that's just as fast or faster than IPv4 on their network.

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