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the_honeyman OP t1_ist48wy wrote

Reply to comment by Use_the_Loofah in Family Medical Care Center has stopped answering the phones? by the_honeyman

Well, the recent move was a factor I was unaware of, but they have historically been hard to get ahold of, they were my son's first pediatric care. Really seems like I just need to look elsewhere at this point.

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phoenixrising225 t1_isyg3z2 wrote

I worked there and the constant complaint was communication. Messages not being returned or delivered to appropriate places. They’re so short staffed I doubt there is hardly anyone to even answer phones live, it always goes to voicemail.

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Use_the_Loofah t1_istt8ls wrote

Yeah Cox Health is a joke, I have never had such difficulty in scheduling appointments anywhere else I've lived in the recent past. I don't know if they had become short staffed during the pandemic and just haven't recovered, but their lack of communication with patients (walk in clinics included) is infuriating.

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