AutoModerator t1_iszp85j wrote on October 19, 2022 at 9:39 PM

This looks like it might be a post about area ISPs because it contains the word Quantum. If so be sure to read past posts on the subject. They all basically say this: In Springfield your options are Mediacom, Att, and now Quantum Fiber (in limited areas).

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HarryTheHangryHippo t1_it01c7o wrote on October 19, 2022 at 11:05 PM

Cannot get it to let me reply to the post unless I reply to the bot. I've been with Quantum since I moved about 3 months ago. Previous owner used them and suggested them to us. They originally said someone needed to come out and see if they needed to run a line from the road to the house or if there was one already there. Once they found out there was a line there they were very prompt at getting an appointment scheduled to get the modem/router set up inside. As far as the buyout with Brightspeed I haven't had to deal with their customer service yet. The transition seems to have gone smoothly as I was a current customer and they did not have to replace any equipment. Just creat a password for Brightspeed and everything was good to go.

Dalinerd OP t1_it0s6um wrote on October 20, 2022 at 2:28 AM

Thanks for the reply! Hopefully Brightspeed will get their ducks in a row and we can get it installed

HarryTheHangryHippo t1_it0u4l0 wrote on October 20, 2022 at 2:43 AM

No problem. Hope it all goes well! Their speeds seem very reliable and prices good as well. At least with the package I'm at.