tastethematzah t1_it08ai0 wrote on October 19, 2022 at 11:59 PM

I'm dealing with a similar issue but my appointment wasnt cancelled. It was originally going to be October 11th with Quantum, then Brightspeed moved it without telling me or sending an email to October 31st. And just today I got an email saying it's going to be near the end of November. Not a solid start with Brightspeed. I called on the 11th and talked with someone and they stated they are having issues with local contractors but who knows if that is true.

Dalinerd OP t1_it090al wrote on October 20, 2022 at 12:05 AM

They gave me much the same story on the phone, but wouldn't even commit to a vague "end of November" timeline. Just said they had no idea when we could expect a new install date.