I had quantum before they switched to brightspeed, but ive had no issues with my internet and just now had my first payment to brightspeed and it was a seamless deal. They just ported all of my quantum account to brightspeed and i could log in with my same log in details and my automatic payments were still set up and didnt have to change anything. So far its been the best provider ive had (i had mediacom and att before and they both had tons of issues both service and billing)