PollutionEvery2692 t1_ivuzxrw wrote on November 10, 2022 at 8:24 PM

Not sure OP understands the difference between discrimination and not getting what they want. I’m sorry they didn’t have the menu item available through their POS system, but app exclusives are incredibly common for franchised restaurants like Chipotle, Taco Bell, McDonald’s, ect. Your child wasn’t “refused service,” they were told that the restaurant couldn’t do what they wanted and chose not to order an alternative item. People like you are a huge part of the reason that restaurants like Chipotle can’t keep enough staff. They don’t get paid enough to deal with your whiny entitlement.

Quirky_Highlight t1_ivvhg50 wrote on November 10, 2022 at 10:22 PM

Thank you for your comments. I think you have embodied the feelings of many of the haters who chose to make fun of me for suggesting this policy is pointless systemic discrimination against those who are not as smart or well-equipped technically or otherwise able to perform the extra steps required as others.

There is no disrespect intended to the employees you are very nice and who are apparently doing exactly what they are paid to do.