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Competitive_Lion4484 t1_ixwqb8g wrote

Friend of mine works at Alamo and told me the tipping system is pooled. Waiters are not allowed to accept tips individually and the 18% gratuity is not shared with the waiters. This is second hand info so take what I say with a grain of salt.

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Iron_Worker_ t1_ixwrdft wrote

We really need comprehensive labor reform in this country.

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EcoAffinity t1_ixwykyu wrote

The info is so convoluted. On the tip line on the receipt, it says "additional tip", which straight up implies the 18% also goes to the waiter.

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nonofomo t1_ixybc2c wrote

Wish I had a pic of the receipt when they first opened up they had the 18% fee that clearly stated did not go to the waiter, tipping still needed. I was so irritated I never came back.

I’m guessing that did go over well so all of a sudden now “shared”.

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EcoAffinity t1_ixz43kk wrote

Well the intro program before the movie about "How to Alamo" still says to Tip your Server and sign your receipt. So the messaging still isn't clear.

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jss728 t1_ixxydjg wrote

The 18% goes entirely to staff, as do any additional tips.

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