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EcoAffinity t1_ixz3jly wrote

Reply to comment by Jimithyashford in Alamo Draft House by [deleted]

I mean, that's what the online customer service told me when I asked why we couldn't order ahead anymore, and then I was told by an employee something more along the lines that insinuated it was to make more money. So who knows, but the financial burden is put on the customer either way. The 18% isn't a standard thing across Alamo locations. And some have been straightforward in saying the 18% is a gratuity and additional tip isn't necessary.

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