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-Valued_Customer- t1_j3ybhll wrote

Reply to comment by Ozarkian_Tritip in A happy ending?! by Punnchy

Yikes. That sounds suspicious as hell. Did the owner explain why this all happened?

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kitsunenyu t1_j3zjkbo wrote

He was trying to keep business open, that was when food costs spiked up and he tries to pay his employees fairly as well. I've been a patron of the business since I was a child and I'm 30+ now and it's one of my fav places so I watch his updates - I say this to express not that he is blameless but I am aware of what he was struggling with. He had just opened a new location months prior, that plus rising costs created a lot of chaos and he was working every day multiple shifts to keep business afloat.

In multiple posts he expresses guilt and expresses a lack of organization and not hearing back from the family initially basically let it drop to the wayside as he's human and tired. He later acknowledged he will always ask permission in the future and has profusely apologized for adding to their stress/trauma.

Patrick has a clear record of helping the community over the last decade - especially in covid when food and toilet paper were scarce he sold it at cost not taking profits and has donated multiple times to people in need, to people struggling with food, etc. He has a decent track record as far as I am aware this is his first big screw up.

Again, he isn't blameless, he screwed up, he allowed procrastination and disorganization to hurt someone he intended to help. He's done the groveling, he's paid up, unsure what else he can do other than keep his nose clean and move forward. If this was a trend I would be willing to condemn the place and eat elsewhere, however he's a small business owner trying imo to do his best and treat his people right which is very hard to find these days, especially locally lol.

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Got2bkiddingme500 t1_j4l27tx wrote

He has a point of sale system. Every POS system easily and instantly spits out a weekly sales report. To calculate 5% from that and write a check would take less than 30 seconds. All of these excuses of being “too busy” to fulfill a promise HE made to a grieving family is utter bs. Yeah, owning a business can get busy and stressful, but he didn’t have 30 seconds at any point during those several months? GTFO.

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Ozarkian_Tritip t1_j3ybna1 wrote

Something along the lines of his finances being messy back in May and then him ignoring the family.

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