She is awesome! My dog wasn't socialized before I brought him at two years. Big dog. Never violent before and had the patience of Job with my young son. But in Petsmart he was so vicious towards the other dogs, I didn't think we could do the training. She came out and in the middle of him basically frothing at the mouth growling and barking at other dogs, sprayed him in the mouth with bitter apple. It was a complete 180. 3 times during that class I had to use it but after that he controlled himself much better. More than that, she explained the way I was speaking to him in a calming voice was wrong, as he didn't know by my voice that he shouldn't be acting like that. She trained me as much as him. And although I didn't pursue advanced courses later on, I got alot out of that training and am thoroughly pleased with the way he acts today.