SeaworthinessLeft88 t1_j6xow7j wrote on February 2, 2023 at 5:04 PM

Reply to comment by roo-ster in Cord Cutting Is Hitting Comcast Harder Than Ever by speckz

FIOS finally came to my neighborhood, and I was so happy to finally rid myself of Comcast for good (I cut the cord on TV nearly a decade ago).

Be prepared for an hour long process on the phone/chat, where they’ll try to salvage the result of their long term abusive relationship by escalating the cancellation request multiple times, offering uncompetitive plans with temporary rates, and trying to get you to sign up for more services, including cell phone bundling, when you’re just trying to cancel their shitty service that you’ve been stuck with for so long.

Oh, and they’ll start cold calling you repeatedly to try and get you back once it’s finally cancelled.

roo-ster t1_j6xty30 wrote on February 2, 2023 at 5:35 PM

This confirms that it was an abusive relationship.

bparry1192 t1_j70il1s wrote on February 3, 2023 at 4:45 AM

LPT, if you're ever trying to cancel Comcast, all you have to do is say you're moving out of the country. They stop asking questions after you tell them which one.

Vicariouslysuffering t1_j71bma7 wrote on February 3, 2023 at 10:44 AM

Also notorious for not actually cancelling the service so watch and make a followup call noting the day you called the last time if they try and charge you. all over the net with people having issues of being charged after canceling.