Yeah totally agree. My example was not nuanced. Just to demonstrate that hard working does not necessarily mean that a person cares.

Because systems are so complex this really has become a huge problem. Major disconnects exist between what companies ask for, what devs build, and what end users actually care about. I totally get why a dev wouldn’t want to fight every battle but it’s become increasingly common for nobody to fight any battles and the end product just ends up sucking even though everyone on the project worked hard and did what they were supposed to do.