Understanding why a company does not have a feature at release is completely understandable if you work in the industry. If you are doing it day in and day out you will see what it takes and where you have to make sacrifices. While one feature is super important to you, it may be one of the least requested features by the majority of your users. Being a developer you absolutely 100% know the sacrifice you will make to get software out. Some software works well and is beneficial to many people without features and you then build out what the majority want.