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SeaweedSorcerer t1_ixs8tzr wrote

The point is there is a level of consumer action for these two decision paths that is vastly different. People are going to start ignoring the word “recall” assuming it will be a software fix.

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AlanzAlda t1_ixs909x wrote

The onus to notify affected customers has always been on the company issuing the recall. Nothing here has changed, people don't go to the Ford dealership to deal with a physical recall until they get the notice in the mail.

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