abk111 t1_j6g94az wrote on January 30, 2023 at 2:43 AM

Reply to comment by 9-11GaveMe5G in FCC Threatens to Disconnect Twilio for Illegal Robocalls by BasedSweet

Based on the article it sounds like it’s not twilio doing that but customers using their infrastructure?

xinco64 t1_j6gt1s1 wrote on January 30, 2023 at 5:21 AM

“industry insiders should notice how the FCC blamed Twilio for having inadequate know your customer (KYC) procedures.”

This is actually a pretty big deal. The onus is on Twilio for preventing this.

They aren’t like Reddit or an ISP. The are a telecommunications provider and have much more restrictions (as they should). You have control over your ISP or what posts you look at on Reddit. You don’t have control over what spam calls you get.

JuiceColdman t1_j6gvzzr wrote on January 30, 2023 at 5:52 AM

It’s just the tip of the iceberg. I was selling software for a competitor in the same space and did a little opposition research on Twilio. The number of CAN-SPAM compliance issues I saw was overwhelming

chanelwescoast t1_j6gvcl7 wrote on January 30, 2023 at 5:45 AM

It's on Twilio to make sure their platform isn't getting abused