Submitted by EchosEchosEchosEchos t3_114a4xh in television
rhymes_with_candy t1_j8yey9i wrote
I signed up a few years ago to watch the first season of Picard. Their PS4 and Xbox apps were completely broken. You would launch the app and no content would load in but you could still sort of click through the menus. Customer support kept telling me an update was coming to fix them but it never happened.
When the app did sort of work right it would freeze during ad breaks most of the time. Causing me to relaunch it over and over until it started halfway working again.
It wasn't just me and I have no idea how they could feel okay with putting out versions of their app that broken and taking people's money for them. They do have some shows I want to watch but I refuse to deal with them anymore.
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