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cmrdgkr OP t1_jdncpos wrote

Reply to comment by 12INCHVOICES in Apple TV's subtitles are awful. by cmrdgkr

I can't imagine it. We have a TCL smart TV we use the app through. Also subtitles on Disney and Netflix don't have any issues. If there are performance issues, it'd just be a result of just poor work by Apple.

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felixsapiens t1_jdp9exl wrote

Have you tried plugging an Apple TV into your TCL? No problem with subtitles there. TCL’s are reasonably cheap tvs unfortunately - it’s likely a problem with the app and the tv in some way. Might be a bug in the app in which case report to Apple, presumably they update these things.

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cmrdgkr OP t1_jdq17eu wrote

A year and a half ago I reported the issues with Ted Lasso's subtitles. They made a point of having a customer care person or whatever call me. I spent time explaining the issues we had with the subtitles. It's a year and a half later, and it's still a mess.

I've no interest in buying an Apple TV.

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Polythene_Man t1_jdq6h92 wrote

I guarantee you the issue is the software on your TCL. You can disagree and say it’s apple’s fault but you’re wrong. If you used an actual appleTV, or any high quality steaming device, you would not be having these issues. If you’ve been dealing with it for at least a year and a half wouldn’t it be worth it to invest in some real hardware?

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Mentoman72 t1_jdraf05 wrote

I can vouch for the same problems on a Roku device.

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cmrdgkr OP t1_jdqjf9i wrote

So the fact that every other streaming app works fine and apple doesn't is the fault of the TV and not apple? Yeah, totally makes sense.

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Mentoman72 t1_jdra2sy wrote

I hear you that sounds fricken annoying and just saying "buy an apple product" is not helpful and comes across as super dick ridey.

BTW I had issues with them too on a Roku device. Pachinko was borderline unwatchable because I don't fricken speak Korean and I had the same issues you had. It's an Apple problem, it's not your TV.

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lorZzeus t1_jds42p8 wrote

Not sure why you're being downvoted here. It is Apple TV+'s fault, not the user or their hardware. Also, telling someone to spend a lot of money on something just to eventually solve this problem is rude, in my opinion.

As someone who has the same problem as you, I have a suggestion that could help or not: try watching with the closed captions subtitles instead of the standard subtitles. I noticed these subtitles aren't as bugged and "vanish" fewer times.

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Polythene_Man t1_jds6p44 wrote

You won’t “eventually have this problem” if you buy an AppleTV.

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lorZzeus t1_jdsdmz1 wrote

True, but you asked OP:

>If you’ve been dealing with it for at least a year and a half wouldn’t it be worth it to invest in some real hardware?

You aren't specifically telling OP to buy an AppleTV.

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Polythene_Man t1_jdsen9u wrote

Yeah cause I don’t represent apple, why would I care what device he chooses. Just get something besides your tv’s built in software. Nvidia shield, fireTV, appleTV… they all work.

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lorZzeus t1_jdsvzfb wrote

I'm not an Apple representative either, but I'm pretty sure only Apple TV will work 100%. The alternatives you mentioned might work or not, that's why I said they would "eventually solve this problem".

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cmrdgkr OP t1_jduic1t wrote

Unfortunately Korean doesn't come with CC captions so not really an option.

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lorZzeus t1_jdxhq11 wrote

Yes, it does. I just checked on the TV show Servant, episode 3. They are there, right beneath standard korean.

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cmrdgkr OP t1_jdxi59d wrote

My mistake, I probably misremebered with disney, disney doesn't have CC. We'll try the CC next for Korean and see if it does the same thing or not.

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Lil-Bill420 t1_jdqat4a wrote

Buy a Roku then. Apps on even the best smart TVs are notoriously bad so that’s probably the issue. You can get a Roku for under $20 and use the apps on there instead. I’ve been using one for years and everything runs smoothly for me

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badgarok725 t1_jdqgedk wrote

SmartTV is not an issue with TCL, it’s just Roku OS or GoogleTV

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