Submitted by MTP_DER t3_zvndol in television
Despite paying for premium I’m seeing ads all the time. Support has not gotten back to me. Has anyone else dealt with this? It’s infuriating.
Comments
meyersjl30 t1_j1sakhu wrote
No kidding? How do I do that?
MulciberTenebras t1_j1sant5 wrote
Cancel your plan, subscribe to it through Prime as a channel add-on.
meyersjl30 t1_j1sapyn wrote
Awesome, thanks so much for the info!
killthecord t1_j1qc8fu wrote
Delete the app, reboot your streaming device and reinstall the app.
__bobafett__ t1_j1qtwys wrote
Logout, reboot the device and log back in. That's what fixed it for me.
tetoffens t1_j1pzg7f wrote
When? It should only be before certain episodes and only for their own shows. Unfortunately, no way to turn those off. The Premium is for ads that interrupt episodes.
If you're seeing ads during episodes, it's a glitch. Happened to me awhile back. They fixed it after a bit though.
MTP_DER OP t1_j1q0l8f wrote
Yeah, it’s been legit ads during the shows, for stuff like State Farm, Whole Foods, etc. Did you have to work through support to get it fixed?
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Jay105 t1_j1rvpup wrote
Sometimes, if you have adblock on your browser it can mess up sites like this. Try turning off your adblock on the site and see if that works.
demoran t1_j1sbd3w wrote
ublock origin will remove the adds, but it also messes with the controls.
What you need to do (and this is a bit fiddly) is to disable it so it can load position information for the video, then enable it so the ads don't play.
Locutus747 t1_j1t96zj wrote
That’s happened to me once or twice. I think I uninstalled and reinstalled or logged out and back in and it worked. It’s a glitch.
eloctap t1_j1q4ln9 wrote
Easy solution, unsub
MTP_DER OP t1_j1qb03v wrote
Paid for the annual 🙃
Metal_Monkey42 t1_j1qclr4 wrote
And they got you in the annual
MulciberTenebras t1_j1qldro wrote
If you have prime you can watch Paramount Plus through there as a add-on channel. NO COMMERCIALS.