People are coming into any discussion about the show ready to fight against bigots. It was a huge problem with the fandom of the games just because they included non-hetero, non-white, non-cis characters.

Trying to discuss the games and any criticism of them was largely drown out by bigots and people screaming at bigots. If you're going to talk about this show critically just know that people will come at you with these assumptions whether they are warranted or not.

I really couldn't tell you why it's so heated with this franchise. Maybe it's because the games mash up the conservative fantasy of survivalism and murdering people to protect your "family" with token diversity and inclusivity.