I worked for Cingular when I was much younger. We had just switched over our system from TDMI to SIM cards (this was when camera phones had literally just come out). This customer came in wanting to activate a phone that I literally could not activate for him. He was becoming more and more upset, the more he got told that it simply wasn’t possible. He then says something ridiculously rude, and I looked him square in the eye and suggested he go to Verizon, then.