Submitted by Miserable_0ne t3_10onidf in tifu

9 days ago, I tried a trial version on LucidChart. It requires your credit card number to use it. So I'm a desperate student who needs to settle an assignment for diagramming. So I inserted my debit card info and promise myself that I would cancel the trial version once it was almost 2 days before the trial ended or so.

A few days later, I forgot to cancel the subscription. I accidentally subscribe for 1 year until 28 Jan 2024. It charges me USD94.50 which huge amount of money since I live in Malaysia so the conversion rate is too damn high.

I want to refund the money back by emailing their email. Still today I still don't get any response. I really did a grave mistake because I am dumb to give my privilege to a company that offers a trial version with credit card info. Does anyone here know how to get a refund from LucidChart? when I google it, it says there is no refund policy. I'm begging someone can enlighten me to get my money back

TL;DR: use the trial version of Lucidchart but requires credit card info. Forgot to cancel the subscription and now I paid accidentally USD94.50.

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whitedragon551 t1_j6fqcjk wrote

Lucidchart is free for students. Try reaching out to the departments on this page for help: https://www.lucidchart.com/pages/usecase/education

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Miserable_0ne OP t1_j6ftbr9 wrote

I think I cannot find where is the department that helps me. that link redirected to open a student account. Is it possible to reach them out if you switch to student account?

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ShyMagpie t1_j6gbeus wrote

I always put it on my calendar to cancel trial subscriptions.

Also, check to see if you can make virtual card numbers. If so set one up for each site as you go and turn it off after the trial is accepted.

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[deleted] t1_j6fqkpk wrote

[deleted]

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Miserable_0ne OP t1_j6fsqlw wrote

Thank you for your concern about me. I will definitely be more careful next time

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