9 days ago, I tried a trial version on LucidChart. It requires your credit card number to use it. So I'm a desperate student who needs to settle an assignment for diagramming. So I inserted my debit card info and promise myself that I would cancel the trial version once it was almost 2 days before the trial ended or so.

A few days later, I forgot to cancel the subscription. I accidentally subscribe for 1 year until 28 Jan 2024. It charges me USD94.50 which huge amount of money since I live in Malaysia so the conversion rate is too damn high.

I want to refund the money back by emailing their email. Still today I still don't get any response. I really did a grave mistake because I am dumb to give my privilege to a company that offers a trial version with credit card info. Does anyone here know how to get a refund from LucidChart? when I google it, it says there is no refund policy. I'm begging someone can enlighten me to get my money back

TL;DR: use the trial version of Lucidchart but requires credit card info. Forgot to cancel the subscription and now I paid accidentally USD94.50.