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coelurosauravus t1_isau2v7 wrote

This was a huge contention point between Honda and Acura. Despite many Hondas and Acuras sharing models and parts, the dealers hate the paperwork to do crossovers. There's also a weird distance minimum that has to be covered for a Honda dealer to be "allowed" to handle the Acura repair.

If you have any mail or door material with regard to your vehicle that has a contact number to the national office, I'd suggest getting in touch with them. Dealers are sensitive pains in the ass to work with sometimes

Edit: have your VIN on hand. Also, depending on if you need your vehicle there may be an option for either a rental or a tow-fix-return tow.

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FoxNo1738 t1_isw7rf8 wrote

See this is where head office is meant to call up the brand managers and put the fear of god into them for playing stupid games on this.

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