fig3newton t1_j9j6lxd wrote on February 22, 2023 at 10:21 AM

Reply to comment by sorrycharlie88 in No USPS deliveries for a week by rchhe

In my experience, it's exactly the thing to do. I once contacted Senator Sanders office about delivery in my town, and because of them received an explanation from the office of the person in charge of northern New England. Kind of impressive, actually. If the postal authorities aren't made aware of customer dissatisfaction they will operate as though there is none.

sorrycharlie88 t1_j9jhr5c wrote on February 22, 2023 at 12:32 PM

They are well aware of the dissatisfaction, believe it or not being contacted by a senator about poor service is (a weird) one of many ways customers file complaints. They are also aware of every single thing happening in office routes, are well aware of the shortages, and do their best to make current employees pick up the slack. As you can imagine, this pushes more employees out and the cycle continues.

rescuespibbles t1_j9jj6mw wrote on February 22, 2023 at 12:46 PM

Agreed, I have a friend who started last summer. 6 months of mandatory overtime and working 6 days a week have her looking elsewhere.