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numetalbeatsjazz OP t1_ivtbl9x wrote

Yeah I'm restarting my router daily. I just wish CC would come out say that this is just what happens instead of gaslighting me and telling me that 1. things are fine or 2. we're send a tech out (to not do shit)

It's just weird that sometimes a tech will come and things will work fine for a few weeks. maybe it's just coincidence?

Anyway, it sounds like you're saying Starlink is good enough. Is it a connectivity issues? I've heard from a friend that it cuts out occasionally bc satellites not lining up. Is this your experience?

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VermontArmyBrat t1_ivthr3r wrote

CC - to expand on what I said before. I used my own router for wifi and had the cc router wifi disbaled - connected to my router by ethernet. My parents live down the road and also had one option for "broadband" - they used the CC provided router for wifi. We both had continuous issues, usually fixed by rebooting.

I thought my connection was "good enough" until I started working from home. My son was also doing college remotely. I would frequently get dropped from calls.

Starlink - first, OMG the setup process was so easy! reminds me of most of my Apple products. From unboxing to it working was maybe 10 minutes - with the dish sitting on the ground and the wiring running through an open door.

My initial set up did have issues with the signal being blocked by trees. Once I was convinced the service worked and I was going to keep it, I moved the dish to my garage roof.

If you have not already done so, you can download the Starlink app. Go to a spot in your yard you are thinking about using for the dish and in the app follow the steps to check visibility. It will show you any obstructions. Using that you can tell if it is going to work in a particular spot. My yard has tree covered hill in the back yard, which also happens to be the direction my dish points. I have a two story house, garage is single story. Putting the dish on my garage roof was sufficient and I have zero obstructions for the last 18 months.

The signal does drop during intense weather - heavy rain or snow.

Ive heard customer service is bad and it is hard to reach them - I have not needed to so can not comment.

Elon is a shit show - so there is that factor.

They raised the price after I signed up, that was annoying. Started at $99/month and now it is $110/month. Although in my case I was paying CC about $60/month and that is gone so.

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