> The process has been explained several times above. You're either not reading it or just don't care enough to listen to people who know what they are talking about.

No, none of you can distinguish between the scenarios that I'm talking about.

> Also, there's a difference between a fire alarm going off and a report of an actual fire.

A fire alarm going off can be a serious emergency though. I know that it's less likely to be an actual emergency, but it can be. They should act with urgency until they know that it's not an actual emergency.

I have no fucking clue why you and so many other people here seem to not understand the basic fact.

Until emergency services know that an emergency call isn't an actual emergency, they should act with urgency.

Edit: So apparently, nobody thinks that emergency responders should act with urgency when they receive emergency calls, so I'm not sure why anybody is mad at the story in the OP. They're doing exactly what you all want: not acting with urgency.