I’m across the river in Nova but live in a big complex. During business hours though, there’s generally a human in the leasing office, and while there is an online schedule option, if you just call the leasing office, you can get a human to help you. They were closed for a few days for the holiday though, so that could be part of your problem everywhere right now, with people away for vacation. Later today places should have humans again.

Though also, part of your problem might be that you’re moving in like a week and trying to find somewhere. For future reference, it’s a good idea to start looking about three months or so before your move.