ThatGuy798 t1_izixodn wrote
Are you just tapping into Metrobus or are you trying to tap in on another regional bus (RideOn, Fairfax Connector, ART etc)? Keep in mind that it only covers the first $2 of any fare for buses so if you're using an express bus you'll have to pay the balance.
Maybe call customer service and see whats up.
Da2Shae OP t1_izixz45 wrote
You know what! I do use Ride on. But RideOn in Montgomery county isn't an express bus... Right?
Plus their fares are even cheaper than in PG. But the fact that its a different bus system may explain why its not working.
However, I do take the standard metrobus in PG as well and the same issue happens.
Edit: I just checked the website and apparently there's an asterisk next to "Unlimited Metrobus"
"Consider adding the 7-Day Regional Bus Pass for service on ART, Circulator, CUE, DASH, Fairfax Connector, The Bus, and Ride On."
Thats absolutely annoying.
ThatGuy798 t1_iziygqf wrote
The unlimited rail passes don't include regional buses. Its only good for the $2 fare on Metrobuses. You have to carry a balance on your card or pay the $12/week for an unlimited regional bus.
I can't explain why you get that same issue. The bus(es) you might be using is likely an express route on the schedule. I'd double check on WMATA's website.
Da2Shae OP t1_izizz0k wrote
Yeah i just figured that out. I may have run into that same issue on the Metrobus that I take because it didn't scan properly. At least thats what im hoping.
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