the poster said his dog chewed the pull and they repaired it. i think they were aware that wasn’t a manufacturer defect. i was surprised that type of damage was covered and if that was true i would buy that brand next time. i don’t believe any attempt to deceive was made by myself or the other poster - maybe pantagonia doesn’t care, maybe they don’t sort out how the damage occurred ? not sure why i felt the need to explain.

my dog chewed the pocket of one of my coats, i was wondering if pantagonia would have replaced that. thanks for your post, i may replace it with pantagonia now- it was an expensive coat and not warrantied at all.