Anders13
Anders13 t1_j9z75ae wrote
Reply to comment by Transposer in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
The best and funniest memory I have was a very sweet lady who had broken her phone but was out of warranty…I noticed the phone’s battery was below threshold during diagnostics so I swapped the whole thing under swollen battery replacement (I think it was $99 vs $300+) to replace the entire device.
About an hour later she comes back SOAKED from head to toe, including her hair (she was wearing a long dress) and tells me she had fallen into one of the mall’s water fountains lmao! At that point I swapped it again at no charge since it was within a 90 day warranty.
Anders13 t1_j9ytyhx wrote
Reply to comment by nirvana6875 in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
I was a “genius” many years ago and if you were nice to me and the rest of the team and were under warranty, I’d swap it out under “single hairline crack” for free, even if there was some other type of accidental damage on the device. Those who were impatient and rude because they had to wait an hour for their walk-in appointment would pay for it :)
Anders13 t1_j4qs3yc wrote
Reply to Living in a greener residential area increases the diversity of oligosaccharides in breastmilk. This in turn may affect the child’s health, as the oligosaccharides in breastmilk can protect the infant from harmful microbes and reduce the risk of developing allergies and diseases. by universityofturku
Just visited NYC. This makes perfect sense why people are the way they are there.
Anders13 t1_j9zhca0 wrote
Reply to comment by danyaylol in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
I know I know :( the amount of times I’d hear the other people I worked with get yelled at by angry customers was just absurd. I not once got yelled at in the 4 years I worked there. Like you said, it freaking Apple! Being nice to the customer and helping them as much as possible can only make your retail work/life easier.