Literally same thing happened to me, back at the end of 2016– turned in my modem to Charter, asked if I was all good and making sure my account was closed because we were going to be out of the apartment, all seemed good. Then in early 2018, I started using Credit Karma to track my credit score and make it go from awful to not awful, and lo and behold I have something in collections from one Charter Spectrum.
I hope all the big Internet monopolies get a rude but humble wake up call someday soon.
Atomic_Maxwell t1_j901hjc wrote
Reply to comment by Koda_20 in Man from small town wins against internet monopoly over terrible service in court. by sassy-hognose22
Literally same thing happened to me, back at the end of 2016– turned in my modem to Charter, asked if I was all good and making sure my account was closed because we were going to be out of the apartment, all seemed good. Then in early 2018, I started using Credit Karma to track my credit score and make it go from awful to not awful, and lo and behold I have something in collections from one Charter Spectrum.
I hope all the big Internet monopolies get a rude but humble wake up call someday soon.