BmoreCityDOT

BmoreCityDOT t1_j29x95g wrote

We held a competitive application process for the dockless vehicle permit, all applications were scored based on a pre-set rubric, the categories of which were shared with the operators. 

We had 5 applications for 3 available permits.

Lime’s application did not score high enough to be awarded a permit; Link, Spin, and Bird scored higher.

One contributing factor to Lime’s score is that in the past 2 years they have been issued ten times as many citations as the other operators combined.

They lost points on the application because of the citations. Those citations are only issued AFTER warnings.

Citations can be appealed, Lime has not opted to appeal any of them.

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BmoreCityDOT OP t1_j28wm82 wrote

If you have the reference numbers, you can 311 and they can give you an update and that vehicle.

When calling, you can say “I’d like to check on the status of my service request. Would you mind looking up the details in the Salesforce system for me please?”.

This will get you the most information.

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