Bndsfn2004

Bndsfn2004 t1_jcjf7bh wrote

Honestly, I hate using Door Dash, but I’ve never had a problem getting a credit or redelivery when an order is screwed up. Neither are ideal, but as far as I’m concerned, they always make you whole without needing a supervisor to approve of it.

In fact, getting a credit for the missing items is entirely automated. You just click “Need Help” in the order details, click something is missing or wrong, select the item, and it’s done. I’m single, so I usually take it a step further and contact support because I’m not going to pay for a delivery when the only thing I ordered is wrong, but support has always understood and increased the credit for the whole amount.

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