Dissenting_voice

Dissenting_voice t1_j5cn3aq wrote

My mother worked in a call centre where metrics were virtually the only method of gauging a workers worth. These metrics don’t appear to be the only answer to improving productivity in tech, but they are certainly must be some part of the answer.

The trouble seems to me (as an outsider) that at some point one tech giant decided to install pool tables, pinball machines, and lounging chains in the office, and every smaller tech company took it as gospel that these were things that improve productivity. The same appears to go for productivity metrics.

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Dissenting_voice t1_j5cafcg wrote

> but a lot of the "work" in tech is problem solving. It doesn't have a visible achievement meter in a lot of cases until the problem is solved. Experience and intellect can lead to some people solving problems faster, but it doesn't make them worth less than someone who needs to grind it out.

This describes virtually all work that isn’t mindless, production line or autopilot work . It really describes hospitality work.

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Dissenting_voice t1_j5blypr wrote

My partner and all of our friends work in tech. I work in the restaurant business. I will regularly be in social situations and listen to them talk about work, and to me, there are few devides greater than that which exists between those who are ensconced in the tech industry, and everyone else.

I realize that these a quite different industries, and I would never want to dismiss the work work that my partner puts in on a day-to-day basis, but if there was such a thing as a measurable metric known as “work” - that included things like time spent 100% focused on a task, energy and effort expended, product produced, stress and angst generated, pride in product etc, there would be no question who was “working” more in any given day.

Over the years - particularly the recent WFH years where her commute has dropped from one hour to 1 minute - I have observed my partner’s day-to-day “work” with a certain amount of shock. The amount of time spent on useless products that immediately get shelved, fucking around, socializing, team building games, endless meetings, time off at the slightest suggestion of a cold, time off because the internet is down, time off because the network is down or undergoing updates, hackathons, office event planning meetings, and long lunch breaks suggests to me that the entire industry is absolutely lousy with excess and waste - and that’s before I even mention the insane salaries that she and her colleagues are earning.

To put it bluntly, I am not surprised that the industry is laying people off. I am surprised that they weren’t doing it sooner - and if the industry as a whole really needed to save money, my bet is that they could cut much deeper.

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