Fun_Woodpecker_3405

Fun_Woodpecker_3405 t1_j22ijad wrote

We also just cannot hire people especially the last 2 years. A lot of our pharmacies are hiring rn, and we can't find people and there tends to be high staff turnover, granted at 16 dollars an hour, the salary is not super enticing, when many places start higher.

If you know how CVS works, for our techs, we are supposed to follow a "WeCare model", where techs spend time ringing as well as filling, instead of doing one or the other their entire shift, usually the longer you've worked with the company, the more time you spend filling prescriptions, with new techs ringing all day.

Pharmacies that follow that "wecare model" tend to have lower turnover, because trust me our pharmacies don't slow down, and it's not fun to ring all day.

You could report it to the boards of pharmacy but doubtful they would do anything.

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Fun_Woodpecker_3405 t1_j22hem5 wrote

With adderall because of the shortage it has changed, I used to never tell people if we had opioids or ADHD meds in stock bc they are the most highly regulated, but bc of the national backorder/shortage, we do tell patients now if we have them in stock at our pharmacy, but not at other CVS locations like other drugs.

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Fun_Woodpecker_3405 t1_j22gvad wrote

Benzos are a super common script, and I don't have hatred towards anyone who takes them, just from my experience and my techs' experience, in general benzos were the common denominator in middle aged women swearing and lashing out as us.

They are heavily controlled, and I apologize for my assumptions, but as someone whose spent years in pharmacy, in general controlled medications tended to be where the majority of lashing outs happened.

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Fun_Woodpecker_3405 t1_j21f4rx wrote

This is true to some degree, but ADHD med patients tend to be much less aggressive compared to benzo (xanax, lorazepan) and opioid patients esp middle aged women on benzos can be downright aggressive and swear at me when they can't get xanax bc they are requesting a week ahead of time. `

I don't have many issues with aderrall/vyvanse/ritalin patients tbh.

Opioid patients tend to have the same issue, but will usually request to pay out of pocket of or beg me to fill their prescriptions. They try to find any way to get their prescription, and I've had situations where they were punching my registers.

We actually have a story of a woman who was throwing rocks at our drive thru window bc she couldn't get her morphine lol.

Suboxone patients are usually fine, but have had some very bad cases. One patient tried to full on fight one of my techs one time cuz "they looked at him the wrong way" , another just started screaming saying "f*** you man, my brother is gonna kill me , called his brother , and his brother said "I'll f him up" on speaker and I heard that-that one was very bad and I actually called the cops when he walked out and they stood guard waiting for him. He comes in the store and just starts swearing like crazy in front of the cop, starts punching the registers, and was swiftly apprehended. Turns out he was driving on a suspended license, had heroin in his car, and also had an illegal firearm. I don't normally search up patients, but he had a pretty insane rapsheet with run in from the law since he was 18 and he's 30 now. Has faced multiple gun/roberry/drug charges and has been in jail multiple occasions.

Another wasn't dangerous, but he walked into our pharmacy at 10 PM smoking cigarretes in the store, and saw lolipops and started munching on them like crazy and his body was spazzing like crazy.. My tech sold him syringes and suboxone,and he had ODd in the bathroom at our store maybe 10 minutes later. I was sussed out so I told the front store to keep an eye on him, and when he went into the bathroom after 10 minutes, we knocked on the door , and unlocked it, and he was passed out with the needle in his arm. Thank god he lived.

Birth control patients can be pretty mad if we need a new script, but they never get aggressive.

Some older people who have clear dementia can scream at us , but they are more a threat to themselves than to us.

And they we have other crazies who are just always aholes whenever they come in.

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