GhostGhazi

GhostGhazi t1_jd3wvjb wrote

Reply to comment by imazing in iMazing: legit or not? by Weird-Ad1676

It’s flexible for you, not for the customer.

When a person buys a new phone, it’s a new product. Your product is the same experience that they will have to pay multiple times for if they simply change their phone.

It is user hostile and gives the customer the impression that what they are buying already has an expiry date, and not in a good way.

Why don’t you have an option to provide X years of updates, and after that they will have to buy a new license for the latest capabilities and features? That’s more fair, since users won’t have to be punished for buying a new device.

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GhostGhazi t1_jcxpu9p wrote

Reply to comment by imazing in iMazing: legit or not? by Weird-Ad1676

Unfortunately it seems like the single user scenario hasn’t really been considered.

A single user who wishes to purchase a single license for their iPhone management is a scenario that doesn’t exist. Typically users change their phones every year, or every 2 years.

Their phones could get lost, stolen or replaced. All of these mean a new serial number and thereby disabling iMazing for them.

So single users are faced with no real option for long term use. Why you didn’t consider an option to purchase imazing with 1-2 years of updates and support is a mystery. Beyond that, users would have to pay for more updates.

That would have been less user hostile

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