The shuffle problem: the original shuffle was truly random, it played songs in no order whatsoever. But because people find patterns in everything, people complained that it "wasn't random enough", songs from the same album played back to back, genres clumped together, things that happen when random happens again and again, but people thought it was because of patterns. So Apple replaced Shuffle with an algorithm that made it seem "more" random, even though it eliminated all randomness

Not really how that works. Media is only sustained by public opinion, and that public opinion wants news to seem unbiased at all costs, which leads to "both-sides-journalism", where [non descript food item] is reported to potentially be harmful, but the defense from from the company is aired just as much in an attempt to seem unbiased. It's like the old ipod shuffle problem, it becomes more biased in an attempt to seem unbiased