Generally don’t be an asshole to costumer service, even if it does take longer than usual. If you’re a patient and understanding costumer we’re rewarding your patience with some free stuff. Source: worked as a service technician for a well known electronics brand and we knew when it took too long to repair or replace some claims. But if the costumer was patient and understanding we stuffed a lot of extra stuff in their packages like battery packs, SD cards, or some accessories.
IDQDD t1_j9yibjo wrote
Reply to LPT: If a small business gives you discounts or free item/service to resolve a genuine issue you had with them, don't mention it in public reviews/forums, people will try to take advantage, they'll use your review as precedent and an excuse to be a shitty customer by InevitableNothing460
Generally don’t be an asshole to costumer service, even if it does take longer than usual. If you’re a patient and understanding costumer we’re rewarding your patience with some free stuff. Source: worked as a service technician for a well known electronics brand and we knew when it took too long to repair or replace some claims. But if the costumer was patient and understanding we stuffed a lot of extra stuff in their packages like battery packs, SD cards, or some accessories.