How did State farm do?

have you had any claims with them, how did they go? I am trying to decide between NJM (where I currently have 1 car) and State Farm, both rates similar in total. NJM generally gets high scores for client satisfaction which includes claims. SF gets dinged a little on claims satisfaction and timeliness. That said, SF reduces their auto rate over 3 years without accidents. Current is selective which has done fine but seems to be much more expensive (though an agent, vs. SF and NJM which are direct). These days, I don't feel the agency / agent does much anymore or really helps, even when I've had claims.

What's the result of using your credit history? Higher premium amount, or..?