Yeah, that was basically it. Comcast had higher service availability than Duquesne Light for their respective products and since both are typically used together I gave Comcast the bonus.

I suppose awarding them a bonus based on a comparison to a different class of product is unfair. The below list is restricted to residential ISP services I have used ranked in order of preference:

1. Verizon FiOS - 300/300Mbps
2. Comcast Xfinity - 10/100 Mbps

Xfinity is showing gigabit options in the Pittsburgh area now, so it appears they've upgraded their network since I last pondered their offer page.

I had Comcast from 2011 until 2022 while I was living in Avalon and basically have no complaints about the quality of the service. Didn't bundle TV so the best package they would sell me was ~5/100, but checking with fast.com routinely showed it would exceed that number. I purchased my own cable modem early on to save fees and it was fairly easy to swap in.

They were constantly trying to screw with the bill by changing tiers around so that what you had last month is $2 more, so the South Park jokes ring as true as ever.

When it comes to reliability though Comcast runs circles around the electrical grid in the area. Had short power outages nearly monthly, occasional longer ones where even the traffic lights would go down - but if you had your network on battery backup the internet worked just fine the entire time.

I would have rather had FiOS but it wasn't available on my side of the street so Comcast was the only high-speed provider aside from Verizon DSL. That said, I'm generally happy with the product I got even if it felt a bit overpriced. The stability of the connection over the years really added value for me.