My sister has been going through the same thing. IRS revised her return she filed last year. She received conflicting reasons why then she was inevitably told they can’t say, and she would have to refile by paper. They've been sitting on it since then and she still doesn't have an answer.
Mfers_gunlearn t1_jegsq3n wrote
Reply to IRS adjusted my refund from 1400 to $1 and aren't able to tell me why. by BadamPshh
My sister has been going through the same thing. IRS revised her return she filed last year. She received conflicting reasons why then she was inevitably told they can’t say, and she would have to refile by paper. They've been sitting on it since then and she still doesn't have an answer.