That sucks, but I'm really glad team leaders listened to the issue and helped with a solution instead of fobbing him off

I'm white Australian (but close enough country for this), and had a few Indian coworkers at a gov call centre and they had the same issue. We were mostly inbound anyway but their stats plummeted when processing because customers refused to give them a chance on outbound (85% of the time).

I hate that we're so racist. And I am putting that one down to racism, because we send a precall SMS and everything.

My dearest child, you have made no mistakes.

You are strong, resilient and amazing.

Please stop feeling that you made a mistake (which is so much easier for me to ask than for you to do). You have done nothing wrong. The person who hurt you is the who is in the wrong.

You deserve happiness, love and respect. You don't deserve what this person did to you.

I am so happy that you have an adult you can trust, please go to her whenever you need.