Mnopas OP t1_jaaqh0j wrote on February 28, 2023 at 1:58 AM

Reply to comment by old_at_heart in Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas

ComKubrick

Mnopas OP t1_ja5y0j3 wrote on February 27, 2023 at 2:09 AM

Reply to comment by munchnerk in Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas

Same here and then I complained and suddenly my speeds went up. Now I get 11up which is ok for me. I’m cancelling it though.

Mnopas OP t1_ja5x027 wrote on February 27, 2023 at 2:00 AM

Reply to comment by Dylan552 in Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas

Me either, however you can say it until you turn blue and will not get anywhere. Don’t you think I tried that?
When I did get an agent he gave me the same exact information I’d been getting from the prompts. Specials this and that and then he answered my question.
It’s not the customer service people I have an issue with, it’s talking to machine who then directs you to type your issue to another. I guess the algorithm says take them to a person if you fuck is I typed in.

Mnopas OP t1_ja2ykur wrote on February 26, 2023 at 1:32 PM

Reply to Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas

I stream but I use their internet which went from 39 to 70 faster then I’ve ever reached customer service.

Mnopas OP t1_ja2etg3 wrote on February 26, 2023 at 9:30 AM

Reply to comment by JustACharacterr in Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas

Yeah fuck is a Comcast prompt buster.