A good friend of mine has a border collie\corgi cross that has a bunch of little stuffed animal toys. She gives them each a different name and can put them in a big pile and that dog will get the exact toy she tells it to every time.

We have to treat it like a 5 year old and spell out certain words or it will know what we're talking about and start freaking out. Such as drive, ride, walk, bath, Vet, etc... It hears Vet, bath, or nails (knows it's getting a trim) and it crawls under her bed and it's damn near impossible to get her out.

Big surprise here... When doing international business, there are higher standards that businesses are held to than the corrupt practices that are endemic to Indian businesses internally.