It was a cashiers check that was a deposit for a room for an event. They said they hold on to the check till after the event and based off how the room was left, they either take the money or return it (or shred it). I told them please don’t shred it, it’s a cashiers check and I need the check to redeposit it. They confirmed with me and said they would keep it on file. When I went and asked for it back, they handed it to me and said it wasn’t deposited, I guess the person who used to work there deposited it and didn’t tell anyone (Idky) and now they are saying they can’t give it back to me and I have to wait for a check after I move out.

That’s what I’m saying! The manager keeps saying we don’t keep money in the office and they deposited it into my account but I already paid my last months rent! It’s just sitting in my account and I’m supposed to wait over a month to get it back, it makes no sense at all. I tried to be firm and polite but all they say is, you have to wait till you move out to get the check. I told them it’s not fair they mess up and I deal with the consequences, that’s my money!!! The manager said she will call me back today with an update but she’s notorious for not calling back so I’m just going there by the end of the day. I don’t care how they do it but I should get my money back.

I did speak to the manager and all she said was, there is no way for us to reverse the deposit but she submitted a ticket with IT to see if there’s a way on their end. It was a refundable deposit for an event and nothing was damaged in the room and they gave me back the check saying they didn’t deposit it. After arguing with my bank for almost 2 weeks and getting the money taken out of my account twice they finally told me that my apartment building already deposited the check the day I gave it to them. They keep saying the person who deposited it is not with the building anymore so we can’t know why she did it. I feel I’m out of options and I’m very frustrated.

It was a cashiers check! I made sure to specify when I gave them the check to NOT deposit it so I can get my money back and they assured me they won’t. I already paid my last months rent and I have nothing due so they can’t add it to next months rent unfortunately.