Qaqueen73 t1_j4of8jg wrote

One thing to know is they do not use geolocation like 911 does so while you call 988 you are connected to the "local" provider based on the area code of the number you are calling from. If you are using a number with an out of area area code you will be directed to an answering service that will likely not be able to give you local information. Do not give up you might need to make another call to get local help.