HR departments typically have a lot of bloat and unnecessary positions, but man oh man the benefits coordinator (assuming it’s a good one) sure ain’t one of them. If I owned a company I’d probably pay them twice the market rate just because I know how important a good one is to my employees.

In my case at one employer I worked at, we had a benefits coordinator in HR who was worth her weight in gold. So her main job was supposed to be running all the open enrollment and making sure everyone’s insurance needs were taken care of. I’m sure there’s more to it, but it felt like she went above and beyond. She probably spent 30-40 hours a week on the phone with our insurance provider and the hospitals/doctors offices fixing these issue.

I had numerous times where I thought something should have been a co-pay and I got charged $300 or something that should have been like $200 getting charged as $1000. In every instance, she fucking lit into people until the claims were processed properly. She saved me thousands in the few years I worked there. Can’t imagine how much money she’s saved employees there over the 30 years she’s been there.