SupaZT

SupaZT OP t1_iye2ytl wrote

What's worse is to 'reset your security questions', you have to answer one of your current security questions... so dumb?

oh thank god found their "support chat" which is NOT easy to find.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

1

SupaZT OP t1_iye2yle wrote

What's worse is to 'reset your security questions', you have to answer one of your current security questions... so dumb?

oh thank god found their "support chat" which is NOT easy to find.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

1

SupaZT OP t1_iye2y9n wrote

What's worse is to 'reset your security questions', you have to answer one of your current security questions... so dumb?

oh thank god found their "support chat" which is NOT easy to find.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

1

SupaZT OP t1_iye0dtv wrote

yeah I've tried getting his info. I got his email open. I removed his device from icloud.com/find which removed this page: https://i.imgur.com/6dJG9fO.png

but he's getting the page still in the post in the OP.

I've changed his pw recently. I know his apple ID / Password... I just can't update his security questions to log in

1