TONKAHANAH

TONKAHANAH t1_j9qa660 wrote

The way I see it, a lot of lvl 1 support will get handled right on the devices at some point, kinda like the current Windows built in troubleshooter except it'll actually work. Pop up the devices dedicated Ai assistant and say "I can't load youtube, what's wrong?" and then the device will just just doing troubleshooting and sorting it out. We're not far off from some crazy detailed auto-generated automation.

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TONKAHANAH t1_j9nk4th wrote

I was curious how well chatgpt handles technical support questions and while it would have to tweaked specifically to work with real world humans who dont know squat about how to fix basic things, it actually just made it very clear that technical support, at least level 1 basic support will be a job of the past for humans.

but i suppose that also means it may just be something that can be built into the OS in the future as well. You want something done/fixed, you can just ask the OS AI to sort it out for you and it likely can/will.

I've worked on the phones and in enough call centers to know that when companies have an effective combo of a specific language model AI + AI generated voice to go along with it, they'll never need any one to work basic customer support or lvl1 support again, they'll only need humans in escalation rolls. Frankly I think these bots will actually just flat out be better than most lvl 1 tech/support employees. They'll have more info immediately available, they'll have unlimited patience, and they'll probably actually be able to ascertain what the customers are calling in for more effectively.

for example. one of the reasons so many people hate having to call tech support and why getting things done through them is such a pain in the ass is because most of the time the customer poorly explains the issue, and the support agent doesnt listen or think about the issue at all and just jumps right into the company's pre-planned "flow chart" of problem-solving. Frankly, I think these AI's will just be better at all of the things people hate about calling support lines. Down side is it means a lot of easy entry level jobs are gonna be wiped out, for better or worse.

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TONKAHANAH t1_j7w9eee wrote

Yeah but that was a long time ago and they've not made a single mention of it since.

I was expecting them to do this before updating big picture mode cuz that didn't seem like a high priority yet here we are.

Suppose maintaining a whole os for various hardware is more complicated though. Would be nice to hear if they've put any work into it.

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TONKAHANAH t1_j7t2c8d wrote

there are ways to play them. technically even as it is the steam (non-linux native) games are "hacked" to work so its kinda all with in perspective but you dont ever have to "hack" anything like you would have to hack/jail break a nintendo console to run emulators on it.

for example, there is a third party launcher for downloading/launching games from the epic store and gog in a similar way that steam launches its windows titles (think it even just uses a version of proton for it). it should be available in the desktop mode app store so you dont even need to go out on a web browser to set any of it up. in some ways getting a lot of the games going is more "built in" than even windows.

some things simply wont really work, game pass for example will probably never work outside of streaming.

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TONKAHANAH t1_j7t19wo wrote

you can do it now with HoloISO, assuming you have an AMD card.

it would be nice to see valve put some effort into getting a system agnostic iso out into the world that they're supporting, or at least pay someone to work on it. I've not heard of them putting any sort of priority into getting a standard system ISO outinto the wild.

only thing that exists right now is HoloISO which is basically just the steamdeck recovery image cobbled together with other standard linux stuffs to make it work. It used to work with nvidia but according to the HoloISO page, its been updated with stuff that makes it just not work with nvidia at all.

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the other issue currently is that kde via SteamOS isnt set to use wayland for some reason. that probably wouldnt be an issue in most cases, but it does feel like we're ready to move on from X11 and I'd prefer to see wayland be the default on an offical steamOS iso

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